Terms and Conditions for Aurora Luxuries

Welcome to Aurora Luxuries. These Terms and Conditions govern your use of our online platform and the purchase of products from us. By accessing or using our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

1. Definitions

• "Our site," "this service," "our online platform" refers to the website operated by Aurora Luxuries.
• "We," "us," "our" refers to Aurora Luxuries.
• "You," "your," "user" refers to the individual or entity accessing or using our services.
• "Products" refers to the artisanal skincare and cosmetics offered by Aurora Luxuries, including but not limited to handmade soaps, natural lip balms, sugar body scrubs, handmade bath bombs, luxurious body and hair oils, hydrating creams with botanical extracts, purifying clay face masks, aromatic skincare oils, and curated skincare gift sets.

2. Acceptance of Terms

By using our services, you signify your unreserved acceptance of these Terms and Conditions. These terms apply to all visitors, users, and others who access or use our services.

3. Products and Services

Aurora Luxuries specializes in the crafting of high-quality, handmade skincare and cosmetic products. We strive to provide accurate descriptions and images of all products on our site. However, variations in color, texture, and appearance may occur due to the artisanal nature of our products and individual screen settings.

• All products are subject to availability.
• We reserve the right to modify or discontinue any product at any time without prior notice.
• Prices for our products are subject to change without notice.

4. Orders and Payments

When placing an order through our online platform, you agree to provide current, complete, and accurate purchase and account information. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

• All payments are processed securely. We do not store your financial details.
• We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.
• In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made.

5. Shipping and Delivery

Aurora Luxuries ships products according to the shipping options selected during checkout. Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by postal services or customs.

6. Returns and Refunds

Due to the nature of our products, all sales are generally final. However, if you receive a damaged or incorrect item, please contact us within 7 days of receipt with photographic evidence for review. We will assess the situation on a case-by-case basis and may offer a replacement or store credit at our discretion.

7. Intellectual Property

All content on our online platform, including but not limited to text, graphics, logos, images, product designs, and software, is the property of Aurora Luxuries or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, modify, display, or sell any of this content without our express written permission.

8. User Conduct

You agree not to use our site for any unlawful purpose or in any way that could damage, disable, overburden, or impair our site or interfere with any other party's use and enjoyment of the site. You are prohibited from posting or transmitting any unlawful, threatening, defamatory, obscene, or otherwise objectionable material on or through our site.

9. Disclaimer of Warranties; Limitation of Liability

Our products are handcrafted with care and natural ingredients. However, we do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.

In no case shall Aurora Luxuries, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the service or any products procured using the service.

10. Indemnification

You agree to indemnify, defend, and hold harmless Aurora Luxuries and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms and Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

11. Governing Law

These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law provisions.

12. Changes to Terms and Conditions

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms and Conditions by posting updates and changes to our online platform. It is your responsibility to check our online platform periodically for changes. Your continued use of or access to our online platform or the service following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.

13. Contact Information

Questions about the Terms and Conditions should be sent to us at: